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Returns & Refunds Policy

DalesLinks have a 30 DAYS FREE Return & Refund Policy.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

we strive to make our customers 100% satisfied with the product they've purchased from us. If you are experiencing any shipping or products issues, and you're feeling frustrated, then please send us an email and our team will assist you right away.

Exchanges

Please fill in your address in all details, otherwise the package we mail to you will be returned to us.

We only replace defective or damaged items and send them to us within 30 days of receipt. If you need an exchange or want to request a refund, please email us at service@daleslinks.org for shipping information on returns.

In order to complete your exchange, we need a receipt or proof of purchase.

Refunds

30 DAYS FREE REFUND Policy

We strive to ensure that we provide you with the best quality of products, and we are sure that you will love our lamps. However, if you are unhappy with your purchase and would like a refund, please contact us immediately. In order to be eligible for a refund, you must contact us within 30 days from your purchase date. We will then provide you with a return address to return your order.

Delayed or lost refunds

If you haven't received your refund, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to arrive on your credit card.

Next contact your bank. It usually takes some processing time before a refund is issued.

If you still have not received your refund, please contact us at service@daleslinks.org.